SAP SuccessFactors HCM 2H 2024 Release: AI Takes Center Stage

SAP SuccessFactors is delivering innovative features and enhancements to help organizations make every employee a success story. The SAP SuccessFactors HCM 2H 2024 release brings a suite of innovations focused on AI integration, enhanced user experiences, and advanced tools for HR management. Here’s an overview of the key enhancements and features that will empower HR teams and boost employee engagement in the second half of 2024.

SAP SuccessFactors HCM 2H 2024 Release Highlights

SAP SuccessFactors 2H 2024 Release Highlights

SAP SuccessFactors Business AI

SAP SuccessFactors Business AI introduces over 30 new AI-driven capabilities in this release, with a focus on efficiency and enhancing the employee experience. These AI functionalities streamline operations across various HR functions, from recruitment to learning and development. Key features include AI-recommended job roles for candidates, personalized suggestions for skills enhancement, and AI-powered text analysis tools to refine written communication.


Integrating HR Functions with Daily Workflows

The SAP SuccessFactors HCM 2H 2024 release builds on SAP’s commitment to improving user convenience, notably by embedding HR tasks within popular platforms like Microsoft Teams. Now, employees and managers can submit, approve, and delegate tasks directly within Teams, reducing the need to switch applications. Enhanced natural language search and mobile-friendly goal-setting capabilities further refine the user experience, enabling seamless HR interactions.


Talent Intelligence Hub

To support a skills-based approach to workforce management, SAP has expanded its Talent Intelligence Hub. The new release leverages AI to automatically extract skills from job profiles and requisitions, enriching job descriptions and aiding career development. Integration capabilities with external skill data make it easier for organizations to standardize and harmonize their skills libraries, ensuring that workforce development aligns with strategic goals.


SAP SuccessFactors Employee Central

With a refreshed profile view, SAP SuccessFactors Employee Central provides a modern, card-style layout for employee profiles, making navigation faster and easier. Additionally, employees can now leverage AI-assisted features to enhance their profile descriptions, allowing them to build their personal brand. The new position budgeting workbench also streamlines budgeting activities for public sector organizations, making financial tracking more transparent.


SAP SuccessFactors Employee Central Global Benefits

The benefits overview page has been redesigned to provide employees with a more intuitive experience for managing benefits, from enrolling in plans to updating beneficiary information. Enhanced notifications and engagement cards remind employees of enrollment deadlines and benefit windows, reducing administrative hurdles and ensuring timely participation.


Time Management Solutions

SAP SuccessFactors HCM 2H 2024 release introduces a range of time management enhancements, including a new time sheet attestation feature that allows employees to verify their recorded hours. Enhanced calendar tools enable employees to adjust work schedules and request shift changes. These updates aim to streamline scheduling while ensuring compliance and accurate payroll processing.


SAP SuccessFactors Learning

Learning administrators now benefit from AI-assisted skills mapping, which identifies relevant skills within course descriptions and automatically aligns them with the learning modules. Additionally, customizable learning cards and improved search capabilities make it easier for employees to navigate learning resources, boosting engagement and development.


SAP SuccessFactors Career and Talent Development

A fully integrated Career and Talent Development platform enables employees to access tailored career insights and suggested roles aligned with their skills. This release also introduces AI-powered recommendations for assignments, helping employees and managers focus on relevant growth opportunities. With clear guidance on skills and areas for development, employees are empowered to take ownership of their career paths.


SAP SuccessFactors Recruiting

AI-driven job recommendations are central to the recruiting enhancements in this release. Candidates can now upload resumes to receive personalized job suggestions, with AI parsing skills and matching them to open roles. Social media logins further streamline the application process, creating a mobile-friendly, engaging experience that reduces drop-off rates.


SAP SuccessFactors Onboarding

The onboarding experience is enhanced with Joule, SAP’s AI copilot, which now offers task support and personalized onboarding guidance through conversational AI. HR managers and new hires benefit from task tracking, guided forms, and AI-generated welcome messages that improve communication and integration from day one.


Building on 360-Degree Feedback and Goal Management

New enhancements enable managers to delegate performance reviews and receive AI-assisted feedback summaries. These summaries highlight strengths and areas for improvement, helping employees focus on their development. With additional Joule capabilities, employees can effortlessly track goal progress and set achievements, fostering a continuous improvement culture.


Compensation and Security Updates

SAP SuccessFactors HCM 2H 2024 release also introduces compensation APIs, allowing for smoother integration of pay data with external systems. Additionally, new encryption capabilities provide organizations with advanced data protection, allowing control over encryption keys and ensuring data privacy across SAP SuccessFactors environments.


SAP SuccessFactors HCM 1H 2025 Roadmap

Below are some exciting key innovations that are planned for the SAP SuccessFactors HCM release in the first half of 2025. These upcoming features are designed to further advance the vision of a skills-driven workforce:

New Performance Management Experience:

  • Empower employees with a user-friendly interface that simplifies performance tasks
  • Provide AI-driven insights to help managers offer personalized, actionable guidance to their teams

Enhanced People Profile:

  • Deliver a refreshed modern experience for employees to edit their profile and view information like benefits, payroll, and learning

Improved Candidate Application Experience:

  • Revamp the application process for candidates with a more user-friendly experience to lower the rate of candidate drop-off

Alumni Experience:

  • Promote ongoing relationships with employees who have offboarded by providing easy access to resources and relevant documentation

Inferring Skills from Resumes:

  • Empower employees to easily maintain a current and comprehensive growth portfolio by extracting skills from their resumes

Development Insights for Managers:

  • Support managers with in-depth insights into their team’s skills and development to drive growth in line with individual career goals and organizational needs

These upcoming innovations demonstrate SAP’s continued focus on empowering the skills-driven workforce. By enhancing the performance management experience, improving candidate engagement, maintaining alumni connections, and providing managers with deeper skills insights, SAP SuccessFactors is equipping organizations with the capabilities needed to succeed in the evolving HR landscape.

Overall, the planned 1H 2025 release builds upon the 2H 2024 innovations to deliver a comprehensive suite of capabilities that elevate the employee experience, drive workforce planning and development, and support the transition to a skills-centric business strategy.

Conclusion

The SAP SuccessFactors HCM 2H 2024 release provides organizations with advanced tools to streamline HR operations and enhance the employee experience. By investing in these AI-powered capabilities and workflow integrations, HR leaders can optimize their processes and foster a more connected, empowered workforce.